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Wednesday, November 26, 2003
in no particular order:
* I was on hold for a grand total of 33 minutes with the City Parking Office today. When I got a live person, my phone call was less than 1 minute long. * I was on the phone with a crazy for 32 minutes today. She was on hold for less than 1 minute. This is why "customer service" is part of my job description, and not so much in the description of any city official, office clerk, or their respective associates. * 80's Lyrics Quiz: People are What? For someone who doesn't like the 80's, I surprisingly got an 83! * In case I ever say the words "suck it up", Cynthia has been authorized to kill me. Just thought you should all know. |